Professional relationships can be tricky, no matter who you are. Within organizations, different departments have different areas of emphasis. As a result, they often have different perspectives and ideas about actions the company should take.
Beyond just employee relations, clients also should rely on proof of organizational efforts and success.
When that proof is ambiguous or open for debate, it can be harder to establish and maintain trust – even when you’re having success.
An outsourcer managing the infrastructure for one of America’s largest healthcare companies felt these tensions first hand. Simply put, they needed better data. (Download PDF Case Study)
Faith By Sight
Despite spending millions on tools and hiring a specialist to manage those tools, they lacked critical insights into their infrastructure. They could not identify the cost of applications on their platform, and they had trouble deciding when to move storage to new tiers.
Tensions grew between departments as they struggled to prove their efforts without hard data. It was also hard to build trust with their client, who expected proof of results.
For the team director, a strong demo convinced him to try VSI. “To see a demo that used our own data, instead of being rehearsed, was powerful.”
He was most impressed that their entire storage environment could be visualized on one screen.
“Seeing is more impactful than looking at numbers. VSI is infinitely customizable without much effort.”