FAQs2018-07-27T16:49:07+00:00

FAQs


If you have a problem or question not answered on this page, please contact us.

In three easy steps – run commands, upload configuration and view reports, VSI gives organizations the ability to monitor and manage their data storage environments with no downtime or training. Please visit our “How it Works” page to learn more.

No, the data that VSI collects is configuration data which does not include sensitive or proprietary information.

The VSI application takes 1-2 minutes per array to run commands. Saving text files take another 1-2 minutes). Once you upload your text files to VSI online, the reports are created in minutes!

No, because VSI is only collecting data from your configuration files, your data applications will not experience any performance impact.

We’re not doing real time monitoring, but we do capture point in time performance data.

All data is collected through commands and scripts generally available on all platforms to run on your storage arrays. There is no software, agents, or appliances installed. Easy as 1,2,3…

Typically manufacturers do well reporting on their own devices, but don’t report well on other manufacturer’s products. Additionally, we’ve found IT teams with complex, expensive software still find it difficult to get exact reports they need. Consequently, they resort to manually piecing together storage data. With VSI, users have been able to get exactly what they want immediately.

Although we don’t make any guarantees, we’ve seen that 80% of the time our clients reclaim anywhere from 5-20% of their storage space. In large environments, this could mean a significant amount of time and money saved.

Please vist our Supported Storage Products page or contact us to tell us about your unique environment.

No, VSI helps you better understand your storage environment so you can be more confident when presenting proposals, suggestions and/or recommendations to your management. Furthermore, it gives you the ability to determine where there could be room for improvement. Everyone understands storage needs have become so demanding it becomes almost impossible to keep up with the growth. VSI helps you visualize your storage to have a better control of the growth.

Issues and errors vary case by case, but here are some of the most common ones VSI identifies:

  • Orphaned LUNs
  • Unassigned drives
  • Fragmented free space
  • Duplicate LUN names
  • Orphaned snapshots
  • Wrong storage type assigned to host
  • Performance bottlenecks

What internet browsers do you support?

  • IE9 or greater
  • Chrome
  • Firefox
  • Safari

Please visit our customer stories to learn more.

Wondering how VSI can help you?

Our clients have seen a 22% reduction in storage costs when managing their environment with Visual Storage Intelligence. Click on the button below to see the use cases and benefits that motivate our clients to continue using VSI.

Client Testimonials

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